Shipping policy

Last Updated: August 19, 2026

Thank you for shopping with MOORISH HABIT. Please review the following information before placing your order.

Order Processing and Production

MOORISH HABIT products are made to order. After your order is placed, it must be processed and produced before it can be shipped.

Production time is separate from shipping time. Estimated delivery dates are estimates only and may be affected by order volume, holidays, product availability, carrier delays, weather, customs processing, or other circumstances beyond our control.

Once an order enters production, changes or cancellations may not be possible. If you need to make a change, contact us immediately through the contact information provided on our website. We cannot guarantee that a requested change can be completed.

Shipping Rates

Available shipping options and shipping charges are displayed at checkout before payment is completed. Shipping costs may vary based on the delivery destination, order size, selected shipping method, and products purchased.

Any free-shipping promotion will be subject to the terms displayed with that promotion.

Estimated Delivery

The total time required to receive an order includes:

  • Order processing and production time

  • Carrier transit time

  • Customs processing, when applicable

Delivery estimates are not guaranteed delivery dates. MOORISH HABIT is not responsible for carrier delays or other delays outside our reasonable control.

Tracking Information

When tracking is available, you will receive a shipping confirmation containing your tracking information after your order has shipped.

Tracking information may take time to update after a shipping label is created. In some cases, a package may be transferred between shipping carriers during transit.

Multiple Shipments

Products may be produced or fulfilled at different facilities. As a result, items from the same order may arrive in separate packages and on different dates.

If your order is divided into multiple shipments, you may receive separate tracking information for each package. You will not be charged additional shipping fees solely because your order was divided into multiple shipments.

Shipping Address Responsibility

Customers are responsible for providing a complete and accurate shipping address at checkout. Please review your shipping information carefully before submitting your order.

MOORISH HABIT is not responsible for delays, failed deliveries, or lost packages caused by an incorrect, incomplete, or outdated address provided by the customer.

If a package is returned because of an incorrect address, an unsuccessful delivery attempt, refusal, or failure to claim the package, additional shipping charges may be required before the order can be shipped again.

International Shipping

International shipping availability is determined by the destination and will be shown at checkout.

International orders may be subject to customs inspections, import duties, taxes, brokerage fees, or other charges imposed by the destination country. These charges are not included in the product price or shipping charge unless specifically stated at checkout.

The customer is responsible for any customs duties, import taxes, or related fees. MOORISH HABIT cannot control or predict these charges and is not responsible for delays caused by customs processing.

Delayed or Missing Packages

If your tracking information has not updated or your package appears to be delayed, please contact the shipping carrier first for the most current delivery information.

If the carrier cannot resolve the issue, contact MOORISH HABIT through our website and provide your order number and tracking information so we can review the matter.

Packages Marked as Delivered

If tracking shows that your package was delivered but you cannot locate it:

  • Confirm that the shipping address on your order is correct.

  • Check around the delivery location, including side doors, mailrooms, parcel lockers, and other secure areas.

  • Ask household members, neighbors, building staff, or property management whether they accepted the package.

  • Contact the shipping carrier for delivery details.

MOORISH HABIT is not responsible for theft, loss, or misplacement after a carrier confirms delivery to the address provided at checkout. However, we will provide reasonable assistance when possible.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, misprinted, or incorrect, please follow the instructions in our Return and Refund Policy. Keep the product and all original packaging, and be prepared to provide your order number, a description of the issue, and clear photos or videos showing the problem.

Do not return an item without first following the return instructions provided by MOORISH HABIT.

Contact Us

If you have questions about shipping or need assistance with an order, contact us using the contact information or contact form available on MoorishHabit.com. Please include your order number so we can assist you efficiently.